Mesh News Desk, July 20, 2016 ~ The U.S. Food and Drug Administration says it has received 127 adverse event reports about the WEN Hair products.
Promoted on television by celebrity stylist, Chaz Dean, the FDA says his office has received 21,000 complaints. Complaints include reports of balding, rashes and hair breakage. See the FDA notice here.
WEN offers a natural, botanical, herbal cleaning solution without the use of harsh sulfates found in most shampoos that make the suds. The WEN website says
Chaz Dean, WEN
We take great pride in the quality of WEN® products and every bottle is produced to meet our high standards. We want all of you to have positive experiences with our products, and encourage anyone with questions to contact us. We have great sympathy for anyone experiencing hair loss or scalp issues, but there is no scientific evidence that points to the WEN® brand as a cause. Since 2008, we’ve shipped well over 10 million WEN®products and are delighted to hear from so many of you about the benefits and results you have experienced using WEN®.
A complaint does not mean it is an actual injury but could represent an individual looking to join a "class action" and perhaps receive some money. Considering that the ads featuring actress Alyssa Milano were very popular and distributed by online marketer Gunthy Renker, it's likely many people have seen and even purchased the products. There have been 40 million bottles sold if you believe Mr. Dean
The Dallas law firm of Christiansen Davis LLC has filed a product liability lawsuit in Los Angeles.
In the case of a reaction or problem with a cosmetic product, the first step is to stop using the product and contact your healthcare provider. FDA does not provide medical advice. Then, report the problem to FDA.
Tell FDA If You Experience:
Types of Products that are Considered Cosmetics
Cosmetics products are not the same as drug products, and they are regulated differently by FDA. Here are some examples of cosmetic products:
How to Report a Problem with Cosmetics
If you are a consumer, health professional, or member of the cosmetics industry who wants to voluntarily report a complaint or adverse event (illness or serious allergic reaction) related to a cosmetic, you have three choices:
The law does not require cosmetic companies to report problems to FDA. Therefore, your report is very important in order to help keep the cosmetics market safe. When you contact FDA, you are asked to include the following information in your report, if known:
What FDA Will Do with Your Report
Once a report is received:
FDA may not take action on every report received, but the Agency does check all reports to determine if action is necessary to protect the public health.
Page Last Updated: 07/05/2016